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All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I took a visitors insurance for my parents thru insubuy yesterday. The address given in the policy was in sisters home in Vancouver, BC Canada. But there was a typo in the zip. How do I correct it.

A:
You can submit the request through MyAccount portal /myaccount/ or by email to [email protected] for address change.
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Q:I just purchased this coverage, Can I receive fulfillment of the benefit in Spanish

A:
When you log into your my account, you can download the visa letter. When you choose to download you can choose what language you want it in,
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Q:The policy mentions about Urgent care visit 35 but when we went to urgent care innetwork hospital charged us 201 and asked to reimburse from insurance company. Why is that Whats the point of paying premium and still get denied for coverage directly instead of reimbursement How to claim reimbursement to the charges

A:
Some urgent care clinics will charge a flat rate regardless of insurance you have. If that happens you can file to be reimbursed for that amount minus the copay.
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Q:How can I get a PDF document of the quotation please.

A:
On the top right of your quote you will see the option to save and share the quote. you can send the quote to yourself by email or text message.
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Q:How much will be for a 42 years old J1 visa holder in Arizona with policy max 100k and 500 deductible?

A:
We reccomend you make a quote to see what plans you qualify for first. If you can enter your information in this link we can quote you all of our available plans, J visa plans: /student-coverage/?presection=exchange-visitor
{{currentOrigin}}/answers/exchange-visitors-health-insurance/how-much-will-be-for-a-42-years-old-j1-visa-holder-in-arizona-with-policy-max-100k-and-500-deductibl-37373/

Q:How do we claim Missed connection compensation

A:
In your MyAccount there is a link to the claim forms. You can fill out the forms there. You can also call the insurance company. Their phone is on the back of the ID card.
{{currentOrigin}}/answers/international-travel-insurance/how-do-we-claim-missed-connection-compensation-74812/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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